Most operating models look brilliant in the boardroom and die in the politics of day to day execution. This workshop is built from our hands-on experience leading large scale operating model transformations inside complex enterprises. We do not teach theory. We share the practical tools and lessons learned from retrofitting innovation into existing systems and making new models stick in challenging stakeholder environments.

In this one day workshop you will work through the five interconnected elements of a successful operating model: structure, governance, ways of working, capabilities and leadership. We focus on how to design for your specific context, not apply cookie cutter frameworks. You will learn how to use team taxonomy and interaction models, link ways of working to actual work types, and maintain the integrity of enterprise models end to end.

An organisation’s operating model defines how it can best align its activities to deliver its strategy.

In this one-day workshop we will work through the five interconnected elements in every operating model

• Structure – How your business units and teams are designed
• Governance – How the different parts of your organisation stay aligned and ensure quality
• Ways of working – How individuals work together within and across teams
• Capabilities – What your organisation can deliver that gives you a competitive advantage
• Leadership – How your leaders show up and lead in this new system of work structure, governance, way of working, capabilities and leadership.

Workshop Focus

This one day intensive covers the critical levers of enterprise design:

• Translate high level strategic intent into concrete operating model choices that remove duplication and align structure to strategy.
• Master team taxonomy and interaction types to reduce cognitive load and improve flow across complex portfolios.
• Design lean governance rhythms that maintain enterprise quality without slowing down progress.
• Build the social system that supports your new structural reality and prevents a return to legacy behaviours by treating culture as a critical design element.
• Apply these patterns directly to your specific organisation to identify immediate interventions for the next 90 days.

You will leave with tools you can apply immediately and the confidence to lead design processes that deliver measurable outcomes, not just beautiful diagrams.